Information for New Clients of St. Matthews Animal Clinic
We proudly say that we are “The Clinic with the Big Heart—In the Heart of St. Matthews.” If you are new to our practice or considering becoming a client, we would like to say, “Welcome.” We believe you will find us to be active, engaged, and considerate partners in caring for your pet. We are all “pet people.” Our staff has a deep commitment to the care and well-being of animals as well as the knowledge to deliver on that commitment.
It is an unspoken but always present part of what we do at St. Matthews.
Our determination to provide care that works for pets and people starts with our convenient location. Going to the vet shouldn’t be an ordeal. We make it simple. When you visit, we hope you’ll find that we are a good fit in other ways, too, especially the full range of veterinary services we provide.
We recognize that you and your pet have a special relationship and that how you care for your pet at home is just as important as anything we do. That’s why we provide links and resources to give you the information you need to succeed.
Our veterinarians and staff have a great reputation in the community for providing effective and compassionate care. We approach every patient on a case-by-case basis, pursuing only necessary and pertinent tests for each individual animal.
We know that your time is valuable and we do our best to minimize waiting times. Although we always prefer it when clients make appointments in advance, we realize health problems can’t be planned for so we are always ready to accommodate you and your pet when a situation develops without warning.
We have provided you the with the option of filling out the new client information sheet before you come in for your visit. You can download the form, fill it out and bring it to your next appointment. You may also email the Fillable form to us at admin@stmatthewsanimalclinic.com.
“Dr. Hindman was wonderful. She was extremely helpful and made me feel confident in her evaluation of Belle. I ’ ve been so concerned about the health of my dog, and she gave me many options to think about. I couldn ’t be more grateful.”